Customer Care
Home Creations offers a full-service customer care warranty department to take care of repairs (other than maintenance items) that may arise in your new home within the first year of ownership.
After closing on your new home, you have two opportunities to submit a list of items you would like Home Creations to address. These are referred to as your 60-day Service Request and your 11-month Service Request. These must be submitted in writing by e-mail, fax, or letter.
Click here to submit a 60 day or 11 month service request via email.
Submit via fax: (405) 793-6024, Attn: Warranty Department
Submit a written letter:
Attn: Warranty Coordinator
Home Creations
P.O. BOX 720088
Norman, OK 73070
warranty@homecreations.com
Emergency service is available under certain conditions. You may notify the Warranty Department of emergencies that happen any time during your first year of ownership. Please consult your homeowner's manual or call our customer care coordinator during regular business hours to learn what constitutes an emergency.
Emergencies during business hours (8:00 a.m. to 5:00 p.m. Monday-Friday): (405) 692-2222
After hours/weekend emergencies: (405) 417-0604
After closing on your new home, you have two opportunities to submit a list of items you would like Home Creations to address. These are referred to as your 60-day Service Request and your 11-month Service Request. These must be submitted in writing by e-mail, fax, or letter.
Click here to submit a 60 day or 11 month service request via email.
Submit via fax: (405) 793-6024, Attn: Warranty Department
Submit a written letter:
Attn: Warranty Coordinator
Home Creations
P.O. BOX 720088
Norman, OK 73070
warranty@homecreations.com
Emergencies
Emergency service is available under certain conditions. You may notify the Warranty Department of emergencies that happen any time during your first year of ownership. Please consult your homeowner's manual or call our customer care coordinator during regular business hours to learn what constitutes an emergency.
Emergencies during business hours (8:00 a.m. to 5:00 p.m. Monday-Friday): (405) 692-2222
After hours/weekend emergencies: (405) 417-0604



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