Customer Care Warranty Department

Home Creations offers a full-service customer care warranty department to take care of repairs (other than maintenance items) that may arise in your new home within the first year of ownership.

After closing on your new home, you have two opportunities to submit a list of items you would like Home Creations to address.  These are referred to as your 60 day Service Request and your 11 month Service Request.  These must be submitted in writing via the link below or by e-mail, fax, or a written letter.  You may notify the Warranty Department of emergencies that happen any time during your first year of ownership.  Please see your Home Creations Homeowner’s Manual to learn what constitutes an emergency.

Submit a 60 day or 11 month service request via email .


Emergencies

Emergency service is available under certain conditions. Please consult your homeowner's manual or call our customer care coordinator during regular business hours to learn what constitutes an emergency.

Emergencies during business hours (8:00 a.m. to 5:00 p.m. Monday-Friday):
(405) 692-2222

After hours/weekend emergencies:
(405) 417-0604
     Customer Care
   Business Hours:

    Monday-Friday
    8:00am-5:00pm
    Closed on weekends     
    Phone: (405) 692-2222
    Fax:     (405) 799-5484

    warranty@homecreations.com